Gain exposure & insight with:

Inbound Services

Offering you creative inbound call solutions with multiple routing options and branding capabilities to put you ahead of the pack.

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Our Solutions

Optimising customer interactions

We understand the complexity of customer journeys and managing business challenges.Unify One specialise in creative solutions with multiple routing options to provide you with smart, efficient ways to connect and grow your business.

With caller intelligence, data and insights – you’ll know who is calling, when and why, so you can focus on optimising your customer experience.

Self-managed
Portal

Infinite Routing
Options

Built in IVRs and routing

Built-in welcome messages

Call
Recording

Geo & Time-based routing

Mobile Location Routing

Port in existing or new
numbers

Need help choosing a memorable main number?

Let us find the best smart business number for your business. We’ll do the research and provide you with a collection of clever, memorable and available smart numbers from the ACMA database. Call us on 1800 864 391 to find out more.

Speak to Our Australian Team

Call Routing

Direct all incoming calls via your 1300, 1800, and 13 numbers to your nominated destination with ease by choosing Unify One.

Call
Forwarding

Time and day
based routing

Location based
routing

Mobile Location
Routing (MOLI)

Preset Call
Menu & IVR

Custom
Routing

Get ahead of the pack: Promote your brand

Leverage your platform and market your business, products, and services when someone calls. Take your customer experience to the next level by combining a smart, memorable number with professionally recorded messages and on-hold advertising.

Choose from our expert pool of professional voice artists, scriptwriters and a range of royalty-free music. It’s all part of our complete service offering.