Got a technical issue with your service?

Below are a few of the quickest ways to get help.

KNOWLEDGEBASE

Find a range of support documents

CHAT WITH AN AGENT

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LOG A TICKET

24 Hours

CALL SUPPORT LINE

1800 864 391 Option 2

Weekdays 08:30am – 05:30pm

SERVICE STATUS

We will post Major Network Outages and Planned works here
REMOTE SUPPORT ACCESS
Our secure connection tool works on the following operating systems:

Windows, Android, and iOS

Note: additional components may be required to be downloaded and installed to establish a successful connection.

Do you have an accounts related enquiry?

Simply email [email protected]
or Call 1800 864 391 , Option 3