Got a technical issue with your service?
Below are a few of the quickest ways to get help.
KNOWLEDGEBASE
Find a range of support documents
CHAT WITH AN AGENT
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LOG A TICKET
24 Hours
CALL SUPPORT LINE
1800 864 391 Option 2
Weekdays 08:30am – 05:30pm
SERVICE STATUS
We will post Major Network Outages and Planned works here
REMOTE SUPPORT ACCESS
Our secure connection tool works on the following operating systems:
Windows, Android, and iOS
Note: additional components may be required to be downloaded and installed to establish a successful connection.
Do you have an accounts related enquiry?
Simply email [email protected]
or Call 1800 864 391 , Option 3